Hyatt Place Grand Rapids South

This place is amazing. We absolutely loved the staff. They were so helpful and friendly. Always had a smile on their faces. The rooms were clean, and the beds were super comfortable. Also, they are pet friendly, which was a huge plus for us. They have a pool (it was broken when we arrived but got fixed during our stay and we were able to use it). Our kids loved the pool. Overall, the hotel was very clean and quiet, and we felt safe there! Special shout out to Jack and Connor for going above and beyond for our little family.

Plenty of places to eat within 2 blocks and stores for anything you may have forgotten. The room was very spacious, but a small table would have been nice to play cards and eat pizza at.. . The bathoom and huge glass enclosed shower was great and plenty of hot water! I had out patient surgery and had to be at the hospital at 530am. We were back to the hotel by 1030 and checked to see if there was anything left from breakfast( coffee or a bagel) everything had been put away. The man behind the desk offered to go get me something from the kitchen. I had stuff in our room to snack on but he was so kind!

I enjoy everything about this hotel. My TV stopped working after the 3rd day, could of been because of storms the night before. Called down to front desk and the friendly and awesome Kyle politely checked a couple spare rooms to which their TVS were working. Kyle offered to help me switch to a different room or offer me with special points. I changed rooms and 5 minutes later Kyle was at my door with different room cards. He also offered to help me transfer my luggage to the new room. Great service as always.

We were very impressed with our room. It included a king size bed plus a sofa bed with a buit-in chaise lounge. The room finishes were very nice. We were surprised at the quality amenities for the low price we paid. The room was conveniently located near the highway. Many great restaurants were nearby. We enjoyed dinner at Cindy's Restaurant, which was just across the parking lot from the hotel. The area felt very safe. We will definitely stay here again in the future.

The room was spacious and very clean. Parking was easy and the hotel was very quiet. It was close to the expressway.